Stay safe from online fraud and identity theft on TBP
Our first priority is to protect our customers from online fraud and identity theft so we recommend that all users adhere to the following advice as a precautionary measure:
Install malware software – see the support article for recommendations
Change your TBP password every 90n days at least - https://support.teambodyproject.com/en/articles/1370932-how-can-i-reset-my-password
Change your other account passwords like Google every 90 days or 30 days
Use secure passwords with 7 characters minimum
When making any payments online, make sure you only have one window open
Monitor bank statements regularly
Rather than use your mobile to make payments, use your protected desktop computer, and never make payments on public WIFI
Never enter your passwords or account details on public computers
Never use a free WIFI network when in public unless verified by the establishment you are at
Use PayPal if possible rather than entering in card details
Always make sure your browser is up to date
Regularly update your computer software
Backup your files regularly
Make sure you set a WIFI password on your router (WPA/ WPA2)
Always verify emails from your bank before clicking on links
Never click on a link you did not expect to receive
Use different passwords on different sites
Never reuse your main email password
If in doubt, block – any friend requests on Facebook etc
Think about ID fraud before you tweet and share information
If you have a ‘find my phone’ ‘wipe my phone’ feature, use it
Only shop on secure sites – look for the padlock in the address bar and https
Don’t assume banks will pay you back – it is your responsibility to stay safe
Use a credit card where possible or Paypal. Not debit card
Ignore pop-ups and install ad-blocker
Have more than one email account, add one for junk mail, shopping sites
Macs are still venerable, despite what some people say!
Do not store your card details on websites
Enable 2 step verification where possible
Always lock your phone and devices after use
Be careful on auction sites, and only pay with PayPal no matter what the seller says
Lock down your Facebook page, regularly check your Facebook settings
Here are some recommendations for anti-virus software..
Search Google for the following products:
Best Free anti-virus software
Bitdefender Antivirus Free Edition
Avira Free Security Suite
AVG AntiVirus Free
SpyBot Search & Destroy
Emsisoft Emergency Kit
Best Paid anti-virus software (with free trials)
Malwarebytes Anti-Malware
Avast anti-virus
Kaspersky
Pand
F-Secure
Remember always stay safe online and report any suspicious activity to our support team immediately