If you have trouble login into your profile, please try to remove cookies and cache from your browser. In 95% of all cases, it fixes the problem.
How to clear cookies: https://bit.ly/2Y1OLt4
How to clear cache: https://bit.ly/2SB88bn
Alternatively please try another browser/device.
You can also try to reset your password:
In case you reset your password and still have an issue with login into the website, please let us know and we can reset the password manually for you.